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Hillside Ice Is A Industry Leading, Full Service Ice Company.

Our mission is to improve, continually, our products and service to meet and exceed our customer's needs. This allows us to grow and prosper as a business and to provide consumers the best, prompt, neatest, and reliable services there is to offer with the best possible rates. We pride ourselves in our work. The company will provide the best quality products and the highest level of service to the marketplace as an innovative and responsible distributor of packaged ice. We will use our knowledge and understanding of the packaged ice customers' needs to provide unequalled customer service, giving our customers the advantage they need in this competitive environment.

 

In addition, there are certain beliefs that determine the manner in which Hillside Ice operates and the manner in which we interact with all those we deal with - our customers, our employees, our suppliers and out community.


                   


 1: We will maintain the highest values in all aspects of our operation.

  • A high quality product is consistently our foremost goal.
  • We will provide the best products available.
  • Reliability of service is the key to ensuring availability of products in a timely manner. 
  • Respect for all business associates is at the root of every relationship we enter into.

2: A professional attitude is necessary in all business dealings.

  • Courteous service presented in a positive manner is a key in business relationship.
  • Being Proactive by anticipating customers' needs and serving them is a priority.
  • Any concerns or questions will be addressed in a fair and open discussion. 
  • Loyalty to our customers is of the utmost importance. "We want to be the best source of packaged Ice they can find".

3: Being profitable is an important part of our company strategy.

  • Making a profit benefits all parties associated with our business by allowing us to maintain reliable equipment and people to distribute our products.
  • Profits allow us to consistently provide quality products and services, even when volatile economic factors affect our marketplace.
  • By making a profit, we will continue to have the incentive to properly manage our business to the fullest degree.


We Sell Service "Not Just Ice!!!"

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